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  1. Infrastructure
  2. INFRA-19256

Better handling of committers@ unsubscription requests

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    Details

    • Type: Improvement
    • Status: Waiting for user
    • Priority: Minor
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: Mailing Lists
    • Labels:
      None
    • Project:
      Infrastructure

      Description

      The committers list is derived from LDAP, and is resynched regularly.

      There are occasional attempts to unsubscribe from the list.
      Whilst these will succeed initially, the email will be resubscribed at the next synch run.

      This is confusing for subscribers.

      I think it would be good to fix this.

      One possibility is to require moderation for unsubscription requests.
      Moderators could reply to the requester with an explanation of why it's not possible to unsubscribe. There are not many unsub requests, but it would be a bit tedious for the moderators.

      It may also be possible to intercept unsubscribe messages in the dir/manager file and return a message to the sender. This would need to be investigated.

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            • Assignee:
              Unassigned
              Reporter:
              sebb Sebb
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              Dates

              • Created:
                Updated: