[GUACAMOLE-1684] Guacamole Freezes when printing

• Type: Bug
• Status: Closed
• Priority: Major
• Resolution: Duplicate
• Affects Version/s: 1.4.0
• Component/s: guacamole
• Environment: Guacamole Server = Rocky Linux release 8.6 (Green Obsidian) ; Windows OS = Server 2022
• Assignee: Unassigned
• Reporter: hc
• Created: 23/Sep/22 05:47
• Updated: 23/Sep/22 06:01
• Resolved: 23/Sep/22 06:01

Description

During print out to PDF the entire RDP client freezes and only way out is to restart the client. I look at the logs and noticed that the Ghostscript application gets stuck on the linux server which causes the web client to freeze up and eventually printing also coming to a halt.

 

[[ Test case ]]

Open notepad

Enter some text

and keep printing

 

it is quite random but happens more often, almost enough to prevent users from not using the system

 

Installed Ghostscript version

Name         : ghostscript
Version      : 9.27

Issue Links

• duplicates: GUACAMOLE-1115 RDP print process may hang