[GUACAMOLE-1240] Printing sometimes produces the disconnect

• Type: Bug
• Status: Closed
• Priority: Minor
• Resolution: Invalid
• Component/s: RDP
• Environment: Windows 10, Ubuntu 18.04
• Assignee: Unassigned
• Reporter: Jimmy
• Created: 18/Dec/20 20:35
• Updated: 02/Apr/21 00:43
• Resolved: 08/Jan/21 20:35

Description

I found the printing problem that locks up the entire session and produces the disconnect.

The environment for this issue follows as below:

• Windows 10 Pro N Version 1909 (18363.1256)
• Microsoft Office Professional Plus 2016 (Version 2011, Build 13426.20308)
• Google Chrome 87.0.4280.88 (Official Build) (64-bit)
• Guacamole Client: master (6fc7537c)
• Guacamole Server: master (c6e8ad7a)
• FreeRDP: stable-2.0 (39f56443)
• Connection parameters

  Connection Parameters

  <protocol>rdp</protocol> <param name="hostname">192.168.*.*</param> <param name="port">3389</param> <param name="username">***</param> <param name="password">***</param> <param name="security">rdp</param> <param name="ignore-cert">true</param> <param name="resize-method">display-update</param> <param name="enable-audio-input">true</param> <param name="enable-printing">true</param> <param name="printer-name">Test Sample Printer</param>

Test case for this issue follows as below:

1. Open MS Word.
2. Create a new document.
3. Copy/paste or type any text in the document.
4. Press Ctrl + P to print this document.

When printing the document about 50 times, I encountered the disconnect issue.

The log of the guacamole server follows as below:

 

Issue Links

• duplicates: GUACAMOLE-1283 Legacy RDP encryption may fail with "ERRINFO_DECRYPT_FAILED"