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  1. Guacamole
  2. GUACAMOLE-1240

Printing sometimes produces the disconnect

    XMLWordPrintableJSON

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Invalid
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: RDP
    • Labels:
      None
    • Environment:
      Windows 10, Ubuntu 18.04

      Description

      I found the printing problem that locks up the entire session and produces the disconnect.

      The environment for this issue follows as below:

      • Windows 10 Pro N Version 1909 (18363.1256)
      • Microsoft Office Professional Plus 2016 (Version 2011, Build 13426.20308)
      • Google Chrome 87.0.4280.88 (Official Build) (64-bit)
      • Guacamole Client: master (6fc7537c)
      • Guacamole Server: master (c6e8ad7a)
      • FreeRDP: stable-2.0 (39f56443)
      • Connection parameters
        Connection Parameters
        <protocol>rdp</protocol>
        <param name="hostname">192.168.*.*</param>
        <param name="port">3389</param>
        <param name="username">***</param>
        <param name="password">***</param>
        <param name="security">rdp</param>
        <param name="ignore-cert">true</param>
        <param name="resize-method">display-update</param>
        <param name="enable-audio-input">true</param>
        <param name="enable-printing">true</param>
        <param name="printer-name">Test Sample Printer</param>

      Test case for this issue follows as below:

      1. Open MS Word.
      2. Create a new document.
      3. Copy/paste or type any text in the document.
      4. Press Ctrl + P to print this document.

      When printing the document about 50 times, I encountered the disconnect issue.

      The log of the guacamole server follows as below:

       

        Attachments

        1. guac-client-1.2.0-issue-2.png
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          Jimmy
        2. guac-client-1.3.0-issue-2.png
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        3. guacd-1.2.0-issue.png
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          Jimmy
        4. guacd-1.3.0-issue.png
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        5. image-2020-12-18-22-28-12-444.png
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          Jimmy

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              • Assignee:
                Unassigned
                Reporter:
                MyJimmy Jimmy
              • Votes:
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                Dates

                • Created:
                  Updated:
                  Resolved: