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  1. Apache Flex
  2. FLEX-29002

RunTime Error #1009 at mx.managers::PopUpManagerImpl/addModalPopUpAccessibility() when displaying more than one modal popup via PopUpManager on top of each other. On Windows 7 running on some PCs

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: Adobe Flex SDK Previous
    • Component/s: PopUp Manager
    • Labels:
      None
    • Environment:
      Affected OS(s): Windows
      Affected OS(s): Windows 7
      Language Found: English

      Description

      Steps to reproduce:
      1. in the AIR application, create modal popup via popupmanager -> ok.
      2. on the popup, create another modal popup via popupmanager (so we have two modal popups one on top of the other) -> RT error #1009.
      3. close top popup, due to RT error #1009 modal shade stays on stage and keeps blocking the application.

      Actual Results:
      Popupmanager closes modal titlewindow, but the modal shade stays on display due to RunTime error #1009 and so application becomes non-operable.

      Expected Results:
      Popupmanager should close the modal titlewindow along with the modal shade as it does if only one modal popup was invoked.

      Workaround (if any):
      On Windows7 Control Panel, disable some stuff in control panel (Attachments) and reboot OS. Trully, this works.

      Note:
      This happens only on Windows 7 OS running on some All-In-One PCs (eg.: MSI AE2050). Bug is connected with the accessibility OS provides, so we can fix the issue by configuring some OS parameters.

        Attachments

        1. ScreenReaderOnAccessibleOffTest.zip
          1.41 MB
          Shigeru Nakagaki

          Activity

            People

            • Assignee:
              Unassigned
              Reporter:
              adobejira Adobe JIRA
            • Votes:
              3 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: