Commons Email
  1. Commons Email
  2. EMAIL-77

HTML Email with attachment is broken on some mail clients (Thunderbird)

    Details

    • Type: Bug Bug
    • Status: Closed
    • Priority: Major Major
    • Resolution: Fixed
    • Affects Version/s: 1.1
    • Fix Version/s: 1.2
    • Labels:
      None

      Description

      An HTML email created with attachments is not properly displayed on Thunderbird 2.0.0.12 but works with Outlook

      1. broken.eml
        74 kB
        Siegfried Goeschl
      2. broken.png
        46 kB
        Siegfried Goeschl
      3. good.eml
        74 kB
        Siegfried Goeschl

        Activity

        Siegfried Goeschl created issue -
        Hide
        Siegfried Goeschl added a comment -

        A good email created with an old snapshot of commons-email (2006-01-10)

        Show
        Siegfried Goeschl added a comment - A good email created with an old snapshot of commons-email (2006-01-10)
        Siegfried Goeschl made changes -
        Field Original Value New Value
        Attachment good.eml [ 12380908 ]
        Hide
        Siegfried Goeschl added a comment -

        A broken email generated with commons-email-1.1 - no properly displayed with Thunderbird

        Show
        Siegfried Goeschl added a comment - A broken email generated with commons-email-1.1 - no properly displayed with Thunderbird
        Siegfried Goeschl made changes -
        Attachment broken.eml [ 12380909 ]
        Hide
        Siegfried Goeschl added a comment -

        This is how the message is displayed in Thunderbird

        Show
        Siegfried Goeschl added a comment - This is how the message is displayed in Thunderbird
        Siegfried Goeschl made changes -
        Attachment broken.png [ 12380910 ]
        Siegfried Goeschl made changes -
        Assignee Siegfried Goeschl [ sgoeschl ]
        Siegfried Goeschl made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Siegfried Goeschl made changes -
        Fix Version/s 1.2 [ 12313573 ]
        Hide
        Siegfried Goeschl added a comment -

        With the help of the commons community we did some field testing to verify that the HTMLEmail is properly created and displayed

        Got positive feedback for

        +) Apple Mail 2.1.3 on Mac OS X 10.4
        +) Thunderbird 2.0.0.19 on Mac OS X 10.5
        +) Thunderbird 2.0.0.19 on Ubuntu 8.10
        +) Outlook 2007 on Win XP Pro 64 bit
        +) Evolution 2.24.2 on Ubuntu 8.10
        +) OWA (full on IE 7, cut-down on Firefox)
        +) GMail
        +) Yahoo! Mail

        We have problems with 1.9.9 (KDE 3.5.9) but this could be a general issue with KMail

        Show
        Siegfried Goeschl added a comment - With the help of the commons community we did some field testing to verify that the HTMLEmail is properly created and displayed Got positive feedback for +) Apple Mail 2.1.3 on Mac OS X 10.4 +) Thunderbird 2.0.0.19 on Mac OS X 10.5 +) Thunderbird 2.0.0.19 on Ubuntu 8.10 +) Outlook 2007 on Win XP Pro 64 bit +) Evolution 2.24.2 on Ubuntu 8.10 +) OWA (full on IE 7, cut-down on Firefox) +) GMail +) Yahoo! Mail We have problems with 1.9.9 (KDE 3.5.9) but this could be a general issue with KMail
        Siegfried Goeschl made changes -
        Resolution Fixed [ 1 ]
        Status In Progress [ 3 ] Resolved [ 5 ]
        Siegfried Goeschl made changes -
        Status Resolved [ 5 ] Closed [ 6 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        248d 5h 31m 1 Siegfried Goeschl 29/Dec/08 14:31
        In Progress In Progress Resolved Resolved
        38d 3h 9m 1 Siegfried Goeschl 05/Feb/09 17:40
        Resolved Resolved Closed Closed
        625d 4h 45m 1 Siegfried Goeschl 23/Oct/10 22:25

          People

          • Assignee:
            Siegfried Goeschl
            Reporter:
            Siegfried Goeschl
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:

              Development