[DIRSTUDIO-1099] Unable to launch Apache Directory Studio

• Type: IT Help
• Status: Closed
• Priority: Minor
• Resolution: Fixed
• Affects Version/s: 2.0.0-M8 (2.0.0.v20130628)
• Component/s: studio-apacheds
• Environment: Windows 7 Enterprise SP1 on a 64-bit machine, Java version is 1.8.0_71.
• Assignee: Unassigned
• Reporter: Michael Winder
• Created: 10/Mar/16 14:43
• Updated: 14/Mar/16 12:26
• Resolved: 14/Mar/16 12:20

Description

I have installed this version of ADS onto my work PC but whenever I launch it from either the option in the Start menu or from 'All Programs' a dialogue is displayed with the message "An error has occurred. See the log file C:\Program Files (x86)\Apache Directory Studio\configuration\1455100848190.log" (the log file name is unique and different every time).

The information in the log file however is the same every time, i.e.

!SESSION 2016-02-10 10:40:46.926 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_71
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_GB
Command-line arguments: -os win32 -ws win32 -arch x86

!ENTRY org.eclipse.osgi 4 0 2016-02-10 10:40:54.040
!MESSAGE Application error
!STACK 1
java.lang.NoClassDefFoundError: com/mercury/javashared/agentloader/AgentBootstrap
at org.eclipse.swt.widgets.Display.<init>(Display.java:480)
at org.eclipse.ui.internal.Workbench.createDisplay(Workbench.java:716)
at org.eclipse.ui.PlatformUI.createDisplay(PlatformUI.java:161)
at org.apache.directory.studio.Application.start(Application.java:47)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:180)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)
at org.eclipse.equinox.launcher.Main.run(Main.java:1438)
Caused by: java.lang.ClassNotFoundException: com.mercury.javashared.agentloader.AgentBootstrap
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:501)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:421)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:412)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(Unknown Source)
... 16 more

My employer's IT Helpdesk have been looking into this for 2 months but have not been able to resolve the issue so any assistance/advice/suggestions you can provide would be most welcome.

Thank you.