Details
-
Bug
-
Status: Closed
-
Blocker
-
Resolution: Fixed
-
None
-
None
-
Security Level: Public (Anyone can view this level - this is the default.)
-
None
Description
Hi,
I have installed Cloudstack-4.2 in centOS-6.3. The installation went successful. But after that i cannot able to LOGIN in UI.
Username: admin
Password: password
When i click login button it throws this error,
"Invalid username or password"
If i click the Login button again, then it throws this error,
"Unable to reach management server"
The cloudstack-management service is getting stopped, whenever i try to login into UI
Log Entries:
$ tail -f /var/log/cloudstack/management/management-server.log
2013-10-09 02:22:40,672 DEBUG [cloud.api.ApiServlet] (catalina-exec-2:null) ===START=== 10.14.114.205 – POST
2013-10-09 02:22:42,832 DEBUG [cloud.user.AccountManagerImpl] (catalina-exec-2:null) Attempting to log in user: admin in domain 1
2013-10-09 02:22:42,836 DEBUG [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
2013-10-09 02:22:44,011 WARN [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-2:null) The stored password for admin isn't in the right format for this authenticator
2013-10-09 02:22:49,397 DEBUG [server.auth.MD5UserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
2013-10-09 02:22:51,501 DEBUG [server.auth.MD5UserAuthenticator] (catalina-exec-2:null) Password does not match
2013-10-09 02:22:51,612 DEBUG [server.auth.LDAPUserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
2013-10-09 02:22:54,590 DEBUG [server.auth.LDAPUserAuthenticator] (catalina-exec-2:null) LDAP authenticator is not configured.
2013-10-09 02:22:54,632 DEBUG [server.auth.PlainTextUserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
2013-10-09 02:22:55,698 DEBUG [server.auth.PlainTextUserAuthenticator] (catalina-exec-2:null) Password does not match
2013-10-09 02:22:55,717 DEBUG [cloud.user.AccountManagerImpl] (catalina-exec-2:null) Unable to authenticate user with username admin in domain 1
2013-10-09 02:22:56,736 INFO [cloud.user.AccountManagerImpl] (catalina-exec-2:null) User admin is disabled/locked
2013-10-09 02:22:56,741 DEBUG [cloud.user.AccountManagerImpl] (catalina-exec-2:null) User: admin in domain 1 has failed to log in
2013-10-09 02:22:57,036 DEBUG [cloud.api.ApiServlet] (catalina-exec-2:null) ===END=== 10.14.114.205 – POST
In management database i found this info,
mysql> use cloud
mysql> select * from user;
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
| id | uuid | username | password | account_id | firstname | lastname | state | api_key | secret_key | created | removed | timezone | registration_token | is_registered | incorrect_login_attempts |
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
| 1 | aa8bcc98-3068-11e3-8747-000c2957f30f | system | 0.910423140889428 | 1 | system | cloud | NULL | enabled | NULL | NULL | 2013-10-09 03:56:24 | NULL | NULL | NULL | 0 | 0 |
| 2 | aa8daff4-3068-11e3-8747-000c2957f30f | admin | 0.811178035858253 | 2 | admin | cloud | NULL | disabled | NULL | NULL | 2013-10-09 03:56:24 | NULL | NULL | NULL | 0 | 0 |
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
For admin user, it is showing disabled state.
-Karthikeyan