[ARROW-4809] [Python] import error with undefined symbol _ZNK5arrow6Status8ToStringB5xcc11Ev

• Type: Bug
• Status: Closed
• Priority: Major
• Resolution: Cannot Reproduce
• Affects Version/s: 0.11.1
• Component/s: Python
• Environment: RHELS 6.10; Python 3.7.2
• External issue URL: https://github.com/apache/arrow/issues/16013
• Assignee: Unassigned
• Reporter: David Schwab
• Created: 08/Mar/19 13:59
• Updated: 11/Jan/23 07:36
• Resolved: 21/Aug/19 23:34

Description

I installed conda 4.5.12 and created a new environment named test-env. I activated this environment and installed several packages with conda, including pyarrow. When I run a Python shell and import pyarrow, I get the following error:

 

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/test-env/lib/python3.7/site-packages/pyarrow/__init__.py", line 54, in <module>
    from pyarrow.lib import cpu_count, set cpu_count
Import Error: /test-env/lib/python3.7/site-packages/pyarrow/lib.cpython-37m-x86_64-linux-gnu.so: undefined symbol:  _ZNK5arrow6Status8ToStringB5xcc11Ev

From Googling, I believe this has to do with the compiler flags used to build either pyarrow or one of its dependencies (libboost has been suggested); I can build the package from source if I need to, but I'm not sure what flags I would need to set to fix the error.