Uploaded image for project: 'Apache Arrow'
  1. Apache Arrow
  2. ARROW-4458

can't install apache arror on windows 10

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Not A Problem
    • Affects Version/s: 0.12.0
    • Fix Version/s: None
    • Component/s: Python
    • Labels:
      None
    • Environment:
      windows 10, visual studio 2017

      Description

      I receive this error message when importing pyarrow:
      Traceback (most recent call last):
      File "<stdin>", line 1, in <module>
      File "D:\Python\Miniconda3\lib\site-packages\pyarrow_init_.py", line 54, in <module>
      from pyarrow.lib import cpu_count, set_cpu_count
      ImportError: DLL load failed: The specified module could not be found.

      I am using this:

      Python 3.7.1 | packaged by conda-forge | (default, Nov 13 2018, 19:01:41) [MSC v.1900 64 bit (AMD64)] :: Anaconda, Inc. on win32

      I saw that someone else had the same problem here:

      https://github.com/conda-forge/pyarrow-feedstock/issues/54

      but the solution didn't help in my case.

      List of packages installed:

      (base) C:\Users\marcc>conda list

      1. packages in environment at D:\Python\Miniconda3:
        #
      2. Name Version Build Channel
        absl-py 0.6.1 pypi_0 pypi
        alabaster 0.7.12 py_0 conda-forge
        arctic 1.74.0 pypi_0 pypi
        arrow-cpp 0.12.0 py37_vc14h51c8329_0 conda-forge
        asn1crypto 0.24.0 py37_1003 conda-forge
        astor 0.7.1 pypi_0 pypi
        astroid 2.1.0 py37_1000 conda-forge
        asyncio 3.4.3 pypi_0 pypi
        attrs 18.2.0 py_0 conda-forge
        babel 2.6.0 py_1 conda-forge
        backcall 0.1.0 py_0 conda-forge
        backtrader 1.9.69.122 pypi_0 pypi
        blas 1.0 mkl
        bleach 3.0.2 pypi_0 pypi
        boost-cpp 1.68.0 h6a4c333_1000 conda-forge
        ca-certificates 2018.11.29 ha4d7672_0 conda-forge
        certifi 2018.11.29 py37_1000 conda-forge
        cffi 1.11.5 py37hfa6e2cd_1001 conda-forge
        chardet 3.0.4 py37_1003 conda-forge
        cloudpickle 0.6.1 py_0 conda-forge
        colorama 0.4.0 py_0 conda-forge
        conda 4.6.2 py37_0 conda-forge
        conda-env 2.6.0 1
        console_shortcut 0.1.1 3
        cryptography 2.5 py37h74b6da3_0 conda-forge
        cycler 0.10.0 py_1 conda-forge
        cython 0.29.3 py37h6538335_0 conda-forge
        decorator 4.3.0 py_0 conda-forge
        docutils 0.14 py37_1001 conda-forge
        entrypoints 0.3 py37_1000 conda-forge
        enum-compat 0.0.2 pypi_0 pypi
        freetype 2.9.1 he8b6a0d_1004 conda-forge
        future 0.17.1 py37_1000 conda-forge
        gast 0.2.1.post0 pypi_0 pypi
        gflags 2.2.2 he025d50_1000 conda-forge
        glog 0.3.5 h6538335_1
        grpcio 1.17.1 pypi_0 pypi
        h5py 2.9.0 pypi_0 pypi
        icc_rt 2017.0.4 h97af966_0
        icu 58.2 ha66f8fd_1
        idna 2.8 py37_1000 conda-forge
        imagesize 1.1.0 py_0 conda-forge
        inflection 0.3.1 py37_1
        intel-openmp 2019.0 118
        ipykernel 5.1.0 py37h39e3cac_1002 conda-forge
        ipython 7.2.0 py37h39e3cac_1000 conda-forge
        ipython_genutils 0.2.0 py_1 conda-forge
        ipywidgets 7.4.2 py_0 conda-forge
        isort 4.3.4 py37_1000 conda-forge
        jedi 0.13.2 py37_1000 conda-forge
        jinja2 2.10 py_1 conda-forge
        jpeg 9c hfa6e2cd_1001 conda-forge
        jsonschema 3.0.0a3 py37_1000 conda-forge
        jupyter 1.0.0 py_1 conda-forge
        jupyter_client 5.2.3 py_1 conda-forge
        jupyter_console 6.0.0 py_0 conda-forge
        jupyter_core 4.4.0 py_0 conda-forge
        keras-applications 1.0.6 pypi_0 pypi
        keras-preprocessing 1.0.5 pypi_0 pypi
        keyring 17.1.1 py37_1000 conda-forge
        kiwisolver 1.0.1 py37he980bc4_1002 conda-forge
        lazy-object-proxy 1.3.1 py37hfa6e2cd_1000 conda-forge
        libboost 1.67.0 hd9e427e_4
        libflang 5.0.0 h6538335_20180525 conda-forge
        libpng 1.6.36 h7602738_1000 conda-forge
        libprotobuf 3.6.1 h1a1b453_1000 conda-forge
        libsodium 1.0.16 h2fa13f4_1001 conda-forge
        llvm-meta 5.0.0 0 conda-forge
        lz4 2.1.6 pypi_0 pypi
        lz4-c 1.8.3 he025d50_1001 conda-forge
        m2w64-gcc-libgfortran 5.3.0 6
        m2w64-gcc-libs 5.3.0 7
        m2w64-gcc-libs-core 5.3.0 7
        m2w64-gmp 6.1.0 2
        m2w64-libwinpthread-git 5.0.0.4634.697f757 2
        markdown 3.0.1 pypi_0 pypi
        markupsafe 1.1.0 py37hfa6e2cd_1000 conda-forge
        matplotlib 3.0.2 py37_1002 conda-forge
        matplotlib-base 3.0.2 py37h3e3dc42_1002 conda-forge
        mccabe 0.6.1 py_1 conda-forge
        menuinst 1.4.14 py37_1000 conda-forge
        mistune 0.8.4 py37hfa6e2cd_1000 conda-forge
        mkl 2018.0.3 1
        mkl_fft 1.0.6 py37hdbbee80_0
        mkl_random 1.0.1 py37h77b88f5_1
        mockextras 1.0.2 pypi_0 pypi
        more-itertools 4.3.0 py37_1000 conda-forge
        msys2-conda-epoch 20160418 1
        nbconvert 5.3.1 py_1 conda-forge
        nbformat 4.4.0 py_1 conda-forge
        notebook 5.7.4 py37_1000 conda-forge
        numpy 1.15.4 py37ha559c80_0
        numpy-base 1.15.4 py37h8128ebf_0
        numpydoc 0.8.0 py_1 conda-forge
        openblas 0.3.5 h535eed3_1000 conda-forge
        openmp 5.0.0 vc14_1 [vc14] conda-forge
        openssl 1.0.2p hfa6e2cd_1002 conda-forge
        packaging 18.0 py_0 conda-forge
        pandas 0.24.0 py37h6538335_0 conda-forge
        pandoc 2.2.3.2 0
        pandocfilters 1.4.2 py_1 conda-forge
        parquet-cpp 1.5.1 4 conda-forge
        parso 0.3.1 py_0 conda-forge
        patsy 0.5.1 py_0 conda-forge
        pickleshare 0.7.5 py37_1000 conda-forge
        pip 19.0.1 py37_0 conda-forge
        prometheus_client 0.4.2 py_0 conda-forge
        prompt_toolkit 2.0.7 py_0 conda-forge
        protobuf 3.6.1 pypi_0 pypi
        psutil 5.4.8 py37hfa6e2cd_1000 conda-forge
        pyarrow 0.12.0 pypi_0 pypi
        pybind11 2.2.4 pypi_0 pypi
        pycodestyle 2.4.0 py_1 conda-forge
        pycosat 0.6.3 py37hfa6e2cd_1001 conda-forge
        pycparser 2.19 py_0 conda-forge
        pyflakes 2.0.0 py_0 conda-forge
        pygments 2.2.0 py_1 conda-forge
        pylint 2.2.2 py37_1000 conda-forge
        pymongo 3.7.2 pypi_0 pypi
        pyopenssl 18.0.0 py37_1000 conda-forge
        pyparsing 2.3.0 py_0 conda-forge
        pyqstrat 0.2.13 pypi_0 pypi
        pyqt 5.9.2 py37h6538335_2
        pyrsistent 0.14.9 py37hfa6e2cd_1000 conda-forge
        pysocks 1.6.8 py37_1002 conda-forge
        python 3.7.1 hc182675_1000 conda-forge
        python-dateutil 2.7.5 py_0 conda-forge
        pytz 2018.7 py_0 conda-forge
        pywin32 224 py37hfa6e2cd_1000 conda-forge
        pywin32-ctypes 0.2.0 py37_1000 conda-forge
        pywinpty 0.5.5 py37_1000 conda-forge
        pyzmq 17.1.2 py37hf576995_1001 conda-forge
        qgrid 1.1.1 pypi_0 pypi
        qt 5.9.6 vc14h1e9a669_2
        qtawesome 0.5.3 pyh8a2030e_0 conda-forge
        qtconsole 4.4.2 py_1 conda-forge
        qtpy 1.5.2 pyh8a2030e_0 conda-forge
        quandl 3.4.0 py37_1000 conda-forge
        requests 2.21.0 py37_1000 conda-forge
        rope 0.10.7 py_1 conda-forge
        ruamel_yaml 0.15.71 py37hfa6e2cd_1000 conda-forge
        scipy 1.1.0 py37h4f6bf74_1
        seaborn 0.9.0 py_0 conda-forge
        send2trash 1.5.0 py_0 conda-forge
        setuptools 40.7.2 pypi_0 pypi
        sip 4.19.8 py37h6538335_1000 conda-forge
        six 1.11.0 pypi_0 pypi
        snappy 1.1.7 h6538335_1002 conda-forge
        snowballstemmer 1.2.1 py_1 conda-forge
        sphinx 1.8.3 py37_1000 conda-forge
        sphinxcontrib-websupport 1.1.0 py_1 conda-forge
        spyder 3.3.2 py37_0
        spyder-kernels 0.3.0 py37_1001 conda-forge
        sqlite 3.26.0 hfa6e2cd_1000 conda-forge
        statsmodels 0.9.0 py37hfa6e2cd_1000 conda-forge
        teafiles 0.7.4 pypi_0 pypi
        tensorboard 1.12.2 pypi_0 pypi
        tensorflow 1.12.0 pypi_0 pypi
        termcolor 1.1.0 pypi_0 pypi
        terminado 0.8.1 py37_1001 conda-forge
        testpath 0.4.2 py37_1000 conda-forge
        thrift-cpp 0.12.0 h07bee8b_1000 conda-forge
        tornado 5.1.1 py37hfa6e2cd_1000 conda-forge
        traitlets 4.3.2 py37_1000 conda-forge
        typed-ast 1.3.0 py37hfa6e2cd_0 conda-forge
        tzlocal 1.5.1 pypi_0 pypi
        urllib3 1.24.1 py37_1000 conda-forge
        vc 14.1 h0510ff6_4
        vs2015_runtime 14.15.26706 h3a45250_0
        wcwidth 0.1.7 py_1 conda-forge
        webencodings 0.5.1 pypi_0 pypi
        werkzeug 0.14.1 pypi_0 pypi
        wheel 0.32.3 py37_0 conda-forge
        widgetsnbextension 3.4.2 py37_1000 conda-forge
        win_inet_pton 1.0.1 py37_1002 conda-forge
        wincertstore 0.2 py37_1002 conda-forge
        winpty 0.4.3 4
        wrapt 1.11.1 py37hfa6e2cd_0 conda-forge
        xz 5.2.4 h2fa13f4_1001 conda-forge
        yaml 0.1.7 vc14_0 [vc14] conda-forge
        zeromq 4.2.5 he025d50_1006 conda-forge
        zlib 1.2.11 vc14_0 [vc14] conda-forge
        zstd 1.3.3 vc14_1 conda-forge

       

      I am adding some images with the visual studio / c++ installation set up

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        1. Capture2.PNG
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          Marc Cohen
        2. Capture1.PNG
          53 kB
          Marc Cohen

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            • Assignee:
              Unassigned
              Reporter:
              marcco411 Marc Cohen
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              • Created:
                Updated:
                Resolved: