[AMBARI-25153] Ambari 2.7.3 web hangs at first step installation wizard

• Type: Bug
• Status: Resolved
• Priority: Blocker
• Resolution: Fixed
• Affects Version/s: 2.7.3
• Fix Version/s: 2.8.0
• Component/s: ambari-server
• Labels: pull-request-available
• Assignee: Antonenko Alexander
• Reporter: Anh
• Created: 18/Feb/19 08:45
• Updated: 16/Nov/22 02:56
• Resolved: 20/Nov/19 12:49

Description

I installed 2.7.3 following the instructions from: https://cwiki.apache.org/confluence/display/AMBARI/Installation+Guide+for+Ambari+2.7.3

After a long process I managed to complete the installation and start both services successfully: "ambari-server" and "ambari-agent"

Now I am stuck on the install wizard in the fisrt step without getting any error or any progress. That is, after hitting "Next" it never gets to step 2. (see picture) screenshot showing the issue Things done so far to try to work this around:

• restarting services (several times)
• ambari-server upgrade (once more)
• trying with chrome and IE
• looking at the log files of ambari-server and ambari-agent

...but without success. Has anybody come across the same issue? Any clues?

Here's a picture of the console in Firefox (I get the same in chrome)

Thanks for your help!

Issue Links

• links to: GitHub PR#3506
• links to: GitHub Pull Request #3127
• links to: GitHub Pull Request #3129