There seems to be a cache somewhere that prevents updates made in the admin to be reflected correctly afterwards in the tickets.
- Dropdowns still have old values.
- pressing refresh on the browser sometimes helps, next ticket might show old value again
- renaming a value does not reflect change to all db records
Warning No events reported for defect: Problems updating milestones, components, etc. does not show (closed: duplicate) in the last 30 days since Feb 20, 2017. This may happen if system is not configured correctly. Please contact your administrator if you think this is the case.